1. Introduction
Pronto Industries Limited is committed to providing high quality products and excellent customer service. This Sales Policy outlines our terms and conditions for the purchase of our products. By placing an order with us you agree to comply with the terms and conditions set out below.

2. Order Process
You can place your orders via e-mail or by contacting our customer services.
Once we receive your order we will send you an order confirmation with product details, price and estimated delivery date.
Changes to orders can be made within 24 hours of order confirmation.

3. Payment
Payment can be made through a variety of methods, including credit/debit cards, bank transfers and other payment options specified during the checkout process.
All payments are processed securely and your financial information is protected.

4. Shipping and Delivery
Shipping costs may vary depending on your location and will be clarified during the ordering process.
We work with reputable courier companies to ensure safe and on-time delivery.

5. Returns and Refunds
If you receive a damaged or defective item, please contact our customer service within 7 days from the date of receipt.
Returns must be in the original packaging and the product must be unused.